Privacy Policy

We collect information that you provide directly to us when you create an account, post a job, submit a bid, or communicate with other users. This may include your name, email address, phone number, address, and any other information you choose to provide.

We also collect information automatically when you use our services, including your IP address, device information, and browsing activity.

We use the information we collect to:

• Provide, maintain, and improve our services.
• Match homeowners with professionals.
• Process transactions and send you related information, including confirmations and invoices.
• Communicate with you about products, services, offers, and events.
• Monitor and analyze trends, usage, and activities in connection with our services.

We may share your information as follows:

• With professionals when you post a job, so they can submit bids.
• With homeowners when you submit a bid for a job.
• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.

HomeConnect AI takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.

You may update, correct or delete information about you at any time by logging into your online account or emailing us at support@homeconnect.ai. Please note that we may retain certain information as required by law or for legitimate business purposes.

Some features of HomeConnect AI use artificial intelligence (AI) and automated tools to provide recommendations, categorize job postings, and generate content such as professional bios and messages. Information you provide, including job descriptions and profile data, may be processed by these tools. While we strive for accuracy, you should review all AI-generated content before relying on it.

If you choose to upload documents for verification (e.g., licenses, proof of insurance, proof of address), we will store these securely using encrypted storage. Such documents are used solely for verification purposes and will not be shared with third parties except as required by law.

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You may disable cookies in your browser settings, but some features of our services may not function properly without them.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from someone under 18, we will take steps to delete it.

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, where our servers and service providers are located. By using our services, you consent to such transfers.

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Inactive accounts may be deleted after a reasonable period of inactivity.

We use trusted third-party services to operate and improve our platform. These providers may process your personal information on our behalf:

• Firebase (Google LLC) – Authentication, database (Firestore), file storage, and hosting.
• Google Cloud (Google LLC) – Cloud infrastructure, data storage, and processing.
• Google Gemini / Genkit AI (Google LLC) – AI-powered features such as job categorization, recommendations, and content generation.
• Payment Processor (e.g., Stripe, PayPal – if you add later) – To securely process transactions between homeowners and professionals.
• Analytics Tools (e.g., Google Analytics, Firebase Analytics) – To monitor platform usage and improve our services.

We do not sell your personal information to third parties. These providers are contractually bound to protect your data and use it only for the purposes described above.

If you have any questions about this Privacy Policy, please contact us at:
📧 support@homeconnect.ai
📮 123 Main Street, San Francisco, CA 94105